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          North Eastern Railway is committed to provide a clean and efficient Rail service to the public.  Should you come across any instance of malpractice or corruption in any sphere of Railway working, please take the trouble of informing us.  It will be helpful if you could note all the relevant details like description of the train/place, time and date and designation of the Railway personnel concerned, name and address of the witness, etc.  The information would be treated as confidential but the Railway may have to seek your cooperation to tender evidence during the course of the investigation/inquiries to help bring the culprits to book.  Our addresses are:- 

The Senior Deputy General Manager

& Chief Vigilance Officer,

North Eastern Railway,

GM Office, Gorakhpur- 273012

Tel No.0551-2200824

The Secretary,

Central Vigilance Commission,

Satarkata Bhawan, Block-A,

GPO Complex, INA, New Delhi – 110023.

Tel. No. 011-24648891.



BSNL/Rly Phone

Contact for complaints etc. related to

Dy. CVO(T)


TTEs, Conductors, Reservation, Unreserved Tickets, Goods, Booking, Station Managers

Dy. CVO(E)


Contracts & works related to Track, Buildings, Bridges, other Civil Engg.matters and Security (RPF). 

Dy. CVO(A)


Accounts, Personnel , Selections etc.

Dy. CVO(S)


Contracts & works related to Stores & Medical deptts.



Electrical, Signalling & Telecom & deptts.

Dy.CVO (Mech)

Rly 040-62140

Mechanical deptts.

SVO (Traffic)

Rly 040-62146

TTEs, Conductors, Reservation, Unreserved Tickets, Goods, Booking, Station Managers.


Source : North Eastern Railway CMS Team Last Reviewed on: 10-07-2018